Service Contracts

We understand that all businesses are different. That's why all our services contracts are specifically tailored for your business. We don't take a 'one size fits all' approach like many of our competitors.

All our service contracts include the following:

  • Priority Support
  • Service Level Agreements
  • Fixed cost fee
  • Support for your entire infrastructure
  • Reduced Onsite Fees if required
  • Unlimited Telephone Support
  • Proactive Maintenance
  • 3rd Party Liaison (BT/Virgin)
  • Rapid Response
  • Monitored IT Systems
  • Mobile Device Management

Whilst the majority of support work is expertly completed remotely, occasionally you may need an onsite technical presence for hardware installations, server upgrades and office moves. We will attend site at a time that suits you and provide you with fast, friendly service. All at a pre-agreed reduced rate fee.